Refund & Return Policy
REFUND AND RETURNED MERCHANDISE POLICY
We cannot accept any returns on bullets or ammunition.
Optics and Firearms
All optics and firearms will be sent to the manufacturer first for inspection before the return will be finalized.
Returns for Credit
All merchandise is subject to a manufacturer inspection upon arrival before the return will be finalized. You must call (806)786-5558 or email firstname.lastname@example.org for an RA # and instruction before you send the return back. All merchandise returned will be processed within 10 business days. Returns must be sent back within 30 days of the invoice date or restocking fees of 15% will be applied. For a prompt refund please send a copy of your invoice and a letter of explanation for the return. All return shipping must be prepaid; no COD's will be accepted.
If you receive packages damaged in shipment, keep all packaging and take pictures of the damages. Please call West Texas Justice customer service immediately at (806)786-5558 and you will receive instructions on how to handle the problem.
West Texas Justice handles defective merchandise for a handful of brands, but most need to go back to the manufacturer. Please see the list below. All defective items that are sent back to us, but are supposed to be handled by the manufacturer are subject to a 15% fee.
Upon inspection, if the merchandise has been misused or abused by the consumer, the return will be refused and credit will not be issued.
We do not ship any International Orders (Including Puerto Rico, Guam, APOs, and FPOs), including orders that have any connection to International shipments (freight-forwarders, etc.). This applies to both the shipping and billing addresses. Orders found to have an international connection will be canceled. There are no exceptions.
All products must be returned in resalable condition (unused and/or unopened). There will be no credit issued on items that have been opened or used.